Shipping policy

Processing Times

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

France (Domestic): 2–5 business days.

European Union: 5–10 business days.

International: 7–21 business days.

Delivery Address & Returns

Please note that our physical address for authorized returns is:

20 Rte de Laghet, 06340, La Trinité, France. Items sent back without a prior return request via julieduplessis69@outlook.fr will not be accepted.

Damages and Issues

Please inspect your order upon arrival. If the item is defective, damaged, or if you receive the wrong item, contact us immediately at julieduplessis69@outlook.fr so we can evaluate the issue and make it right.